COVID-19 Reopen Protocols
Last updated July 29, 2020: The West Fargo Public Library reopened to the public Monday, July 13.
“We are excited to reopen our facility and continue to serve the community,” said Carissa Hansen, Library Director. “In the interest of public safety, the library has a number of measures in place like modified hours and social distancing protocols.”
The library’s modified hours are 10 a.m. to 7 p.m. Monday through Thursdays, 10 a.m. to 6 p.m. Fridays, 10 a.m. to 5 p.m. Saturdays and closed on Sundays until Labor Day weekend. From 10 to 11 a.m. Monday through Friday, the library is devoting one hour of time to accommodate seniors over the age of 65 or high-risk individuals. Other patrons are encouraged to wait until 11 a.m. to visit the library.
While visiting the library, patrons are encouraged to wear face coverings, sanitize frequently, help maintain the cleanliness of the library, and follow social distancing protocols as defined by the CDC. To help encourage this, disposable masks are available to patrons upon entering the building. Sanitation stations are available throughout the library and wipes are available for patrons using tables and computer areas.
Additionally, library furniture has been rearranged and there is limited seating available. Floor markings are placed throughout the library to help patrons keep 6 feet of distance from each other. The library is not taking reservations for meeting rooms until further notice.
Computer access is limited throughout the library to help facilitate social distancing as well. Use of computers is limited to two hours of use per patron per day. Laptops are available for in-library use only for library cardholders. Patrons can also bring their own devices and use the library’s free public Wi-Fi.
To further accommodate social distancing, plexiglass has been installed at the service desk and access to library staff may be limited at times. Patrons are encouraged to check out items using the library’s self-checkout machine. For those looking for one-on-one assistance, the library is still offering job search, unemployment, census and genealogy assistance by appointment. Those interested in this service can sign up for an appointment online at calendly.com/westfargopubliclibrary.
Curbside pickup, a temporary measure to provide service during the library’s closure, will end Friday, July 10. Once the library reopens, in-library, contactless pickup will be available. Patrons can take advantage of this service by placing holds via phone, email, online catalog or the book bundles request form.. Patrons may retrieve their held items from the designated shelf in the library and use the self-checkout machine to check out the items.
The West Fargo Public Library continues to work closely with fellow City of West Fargo departments to monitor the situation surrounding COVID-19 and to devise plans for response that are in the best interest of public safety, while continuing to provide public services.
The West Fargo Public Library encourages patrons to join the library and City of West Fargo in following the guidelines of Fargo Cass Public Health, North Dakota Department of Health and the Centers for Disease Control and Prevention to help limit the spread of coronavirus. The West Fargo Public Library will continue to share updates regarding its response to COVID-19 and any operational changes on Facebook and www.westfargolibrary.org.