What is the process after I submit a complaint?

The process usually proceeds in the following way:

  1. Receipt of the complaint will usually be acknowledged to the submitter within one business day of its receipt. 
  2. An initial inspection of the area of concern usually will occur within two business days. 
  3. After the inspection, coordination with other departments and review of City ordinances will be completed as needed to determine what course of action should be taken. (This can take up to one week.)
  4.  A notice is then sent to the property owner, who then, depending on the type of violation, has 48 hours, 7 days, 14 days or 30 days to complete any corrective action.
  5. If corrective action is not taken within the time frame provided, additional notice may be given or court action.

Show All Answers

1. How can I submit a complaint that may be a violation of the city codes?
2. Can I submit a complaint anonymously?
3. What is the process after I submit a complaint?
4. How tall can grass and weeds be on residential, commercial or undeveloped property?
5. How often do I have to shovel the snow on my sidewalks during the winter?
6. Do I have to have my wood piles off the ground?
7. Can I lay my sump pump hose across a sidewalk?
8. How soon do I need to seed or sod my yard after the house is built?
9. Can I have my business equipment at my home?
10. Can I park vehicles and recreation vehicles with trailers on my property?
11. What is junk?
12. What is considered harborage of vermin?
13. Do I need to keep my undeveloped lot mowed and free of garbage, junk and cast–off materials?
14. Do vacant buildings need to be secured and registered with the City?
15. What is a dangerous building?
16. Who should I contact if I have a question or concern associated with a residential outdoor swimming pool?
17. What is the definition of a junk automobile?
18. What is considered a vacant building?